Governance & transparency
Who decides, where the money goes, and how Parliament — and the public — can see it. Oversight is the design, not an afterthought.
Two streams that never mix
The revenue model is deliberately simple. Statutory fees and national contributions are public revenue: set by regulation, paid into Government accounts, belonging to the Republic. Administrative fees pay the operator to build and run the service — how the partner recovers its investment, so Government pays nothing upfront.
The two streams run through separate, traceable, audited payment channels. The separation lets the Auditor and Parliament see exactly what the Republic earned, distinct from what the operator was paid for delivery.
Three ways Parliament stays in control
The substance is locked to primary law
The programme Schedules have the force of an Act and can be amended only by Parliament — not by regulation or ministerial order. Only routine matters such as fee amounts and forms can be adjusted administratively, after consultation.
Annual transparency
The Bureau publishes an annual report and submits to independent audit — a yearly opportunity for every Member to examine revenue, volumes and conduct.
A built-in review
The Act provides for its own review, so Parliament can revisit and refine the framework in light of experience.
Who is really in charge
The Bill distinguishes sovereign power, which never leaves Government, from service delivery, which the operator provides under contract.
The Government holds — always
- Approve, refuse, suspend or revoke any application
- Issue passports, statuses, IDs and certificates
- Regulatory enforcement and statutory powers
- The law and programme substance — by Act and regulation
- Access to data and systems for sovereign purposes — guaranteed in the Bill
The operator provides — under contract
- Builds and finances the platform — no upfront cost to Government
- Runs operations to contracted service standards
- Excluded from voting on regulatory and individual-application matters
- Source-code custody and transition rights protect the State
- Step-in safeguards and termination grounds if performance fails
A 25-year partnership — and why that is normal
The platform is delivered under a public-private partnership with Future Citizen Bureau (FCB) — a locally registered company with no foreign parent, named openly because the public is entitled to know who stands behind the build. The partnership runs for an initial term of 25 years, renewable for a further 15.
A long term is standard for sovereign infrastructure partnerships worldwide: a partner asked to invest substantial capital upfront, and recover it from fees over time, needs the assurance of duration — just as the builder of a port or power station does. In return, the State secures a programme built and run at no upfront cost, with safeguards that hold whoever the operator is: source-code custody, guaranteed Government access, step-in rights and termination grounds. The data, the decisions, and the route back to full Government operation remain with Vanuatu.
What you will be able to see
Sovereignty, stated plainly
Vanuatu does not give up control by partnering. It keeps every sovereign decision, owns the public revenue, guarantees its own access to data and systems, and holds the right to take the platform back.